PARAÑAQUE CITY, 23 September 2024 – The Department of Foreign Affairs (DFA) informs the public that consular operations at DFA Aseana, Consular Offices (COs), and Temporary Off-Site Passport Services (TOPS) operations shall be suspended starting 3:00 P.M. on Monday, 23 September 2024, in observance of Kainang Pamilya Mahalaga Day, pursuant to Memorandum Circular No. 64 s. 2024.
Affected applicants for consular services with confirmed appointment on Monday, 23 September, at DFA Aseana, Consular Offices (COs) will be rescheduled as follows:
- Affected Authentication applicants with confirmed appointments at DFA-Aseana and Consular Offices will be accommodated on the following date:
| Original Appointment Schedule | New Appointment Schedule |
| 23 September 2024, 3:00 PM | 23 September 2024, 7:00 AM to 2:00 PM |
Affected applicants must present their confirmed appointment packet which shows that their original schedule is on 23 September.
- Releasing of Authenticated Documents at Double Dragon Plaza
Applicants may refer to their Official Receipts or Authentication Slips of the releasing date and time for reference. Applicants with a scheduled release for 03:00pm to 04:00pm on 23 September, may claim their documents before 02:00 PM. Releasing of Authentication Documents will resume on 24 September 2024 onwards.
For further inquiries, please feel free to reach out through the following Consular Office’s email address:
| Consular Office | Email Address |
| DFA Aseana | [email protected] |
| CO NCR West | [email protected] |
| CO NCR Northeast | [email protected] |
| CO NCR East | [email protected] |
| CO NCR South | [email protected] |
| CO Pampanga | [email protected] |
| CO La Union | [email protected] |
| CO Legazpi | [email protected] |
| CO Cebu | [email protected] |
| CO Iloilo | [email protected] |
| CO Davao | [email protected] |
| CO Cagayan de Oro | [email protected] |
Applicants may also contact us through the telephone numbers provided below:
- For Passport Appointment Concerns:
(02) 8234 – 3488
- For Passport, Authentication and other Consular Inquiries:
(02) 8651 – 9400
- Passport Releasing Hotline:
0939-320-0569 (Smart)
- Authentication Concerns Hotline:
8651-9400 loc. 2266